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Chapter 8
Troubleshooting
Questions About the DIRECTV
®
DVR
with TiVo
®
Service
How do I prevent TiVo Suggestions from being automatically recorded and listed on
Now Playing List?
• Press the DIRECTV Button, then select Messages & Setup, then Settings, then TiVo
Suggestions, then No.
Will my HD DVR still work without the DVR service?
• Without the DVR service, your DIRECTV
®
HD DVR will have no recording
functionality. The HD DVR uses the DVR service to record shows you request,
provide Season Pass recordings, allow you to search for programs by name, and so on.
The DVR service also provides you with new Showcases. Lastly, the service keeps
your HD DVR updated to make sure you have the most current functionality available
for your DIRECTV
®
HD DVR.
Will the DVR service collect information about my viewing habits?
• At DIRECTV, we absolutely respect and guard your right to privacy. We have a
privacy policy that maintains complete viewer confidentiality. DIRECTV has created
a very sophisticated system with both protection and customization for our viewers in
mind. It is DIRECTV’s promise to you that you will always maintain control over your
personal information.
For detailed information about the type of information that is collected, refer to the
DIRECTV Privacy Policy. The DIRECTV Privacy Policy is included in your first
monthly statement, and available online at DIRECTV.com.