Filter
Top Products
137
8
Questions About Audio and Video
I see a message that says “Viewing is not permitted using the HDMI output.”
• Some high-definition programming is copyright protected using a standard called
HDCP (High-definition Digital Content Protection). If you see this message, it means
your TV is not compatible with HDCP, and it can’t display the program.
The HD DVR’s video outputs will be disabled until you disconnect the cable
connected to its HDMI output jack. You can then view the program using any of the
other video output jacks. To view the program:
1. Disconnect the HDMI (or HDMI-to-DVI) cable connected to the HD DVR.
2. Connect the HD DVR to your TV using a Component Video cable, an S-Video
cable, or a Composite A/V cable.
3. Select a Video Output Format that will work with the video cable you
connected. Use the FORMAT button on the HD DVR’s front panel. If you used an
S-Video or Composite A/V cable, the format must be “480i.”
4. After you finish watching the program, you can reconnect the HDMI
(or HDMI-to-DVI) cable to watch other programming.
My HD DVR was working, but now the picture does not move.
• First, press PLAY to be sure the video is not paused.
• Try to restart your HD DVR. From DIRECTV Central, select Messages & Setup, then
Restart or Reset System, then Restart the Recorder. You will see the Welcome screen
and the system will restart within about 45 seconds.
Due to copyright restrictions, you
may not be able to view some
high-definition programs in high-
definition format using the HD DVR. For
more information about digital content
protections, see page 79.
While a cable is connected to the
HDMI Output jack, the Component
Video Output is disabled. You can’t view
video from both the HDMI Output and the
Component Video Output at the same
time.