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106 Using Console Redirection
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Frequently Asked Questions
Ta b le 6-4 lists frequently asked questions and answers.
Table 6-3. Other Console Redirection Page Buttons
Button Action
Print Prints the Console Redirection page.
Refresh Reloads the Console Redirection page.
Table 6-4. Using Console Redirection: Frequently Asked Questions
Question Answer
I have just installed the Sun
Java Runtime Environment on
a management station running
the Microsoft
®
Windows
®
XP
operating system. Do I have to
reboot the system?
You must reboot your system after you install the Sun Java Runtime
Environment to complete the installation.
Why doesn’t the default video
driver for Novell
®
Netware
®
6.5 work correctly at 800x600
screen resolution when using
console redirection?
To correct this problem, go to the screen resolution setting and select
ATI RADEON VE, 32MB. The resolution selection is not limited to
1024x768. Do not select any resolution higher than 1024x768. Console
Redirection supports these resolutions: 640x480, 800x600, and
1024x768.
During console redirection, the
keyboard and mouse became
locked after coming back from
hibernation on a Windows
2000 system. What caused this
to happen?
To resolve this issue, you must reset the DRAC 4 by running the racadm
racreset command. If the problem is still not resolved, you must reset the
DRAC 4 by running the racadm racreset hard command.
During console redirection, the
mouse became locked after
coming back from hibernation
on a Windows 2003 system.
Why did this happen?
To resolve this issue, select a different operating system than Windows
for mouse acceleration from the virtual KVM (vKVM) window pull-
down menu, wait 5 to 10 seconds, and then select Windows again. If the
problem is not resolved, you must reset the DRAC 4 by running the
racadm racreset command.
If the problem is still not resolved, you must reset the DRAC 4 by
running the racadm racreset hard command.
Why does the remote console
get a blank screen in BIOS or
DOS?
You may have an old version of the ATI video BIOS or a bad ATI chip.