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User Guide for Cisco Digital Media Manager 5.2.x
OL-15762-03
Chapter 8 Events and Notifications
Reference
Reference
• FAQs and Troubleshooting, page 8-9
FAQs and Troubleshooting
• FAQs, page 8-9
FAQs
• SMTP FAQs, page 8-9
• SNMP and MIB FAQs, page 8-9
SMTP FAQs
Q.
What might interfere with the delivery of configured email notifications for events that the Alert Browser shows?
Explanation
This might happen when DMM cannot connect to your SMTP server—due to either a
misconfiguration or a service outage (SMTP error 421). To determine the cause, get copies of your
DMM system logs from AAI and inspect /var/log/dms/EmsService.log file.
Recommended Action Make sure the SMTP server configuration is correct in DMS-Admin. If the
configuration is correct, test with a different mail server.
SNMP and MIB FAQs
Q.
Which SNMP versions does the MIB support?
A.
SNMPv1 and SNMPv2.
Note This release does not support SNMPv3.
Q.
If multiple DMPs become unreachable at the same time, will I receive separate SNMP notifications for each?
A.
Maybe. This can occur when you configure DMS-Admin to send SNMP notifications for
unreachable DMPs.
Note This release does not support notification throttling.
Q.
Where can I download the MIB and its agent capabilities file?
A.
Log in to your Cisco.com account and go to ftp://ftp.cisco.com/pub/mibs/v2/. Alternatively, go to
http://cisco.com/go/dms/mib.
Q.
Which object groups does the MIB support?
A.
This release supports:
• cdmsSystem
• cdmsFeatures
• cdmsInventory