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User Guide for Cisco Digital Media Manager 5.2.x
OL-15762-03
Chapter 26 Electronic Program Guide
Reference
FAQs and Troubleshooting
• Troubleshoot EPG Highlighting, page 26-8
Troubleshoot EPG Highlighting
A DMP 4310G does not always render yellow highlighting correctly in the electronic program guide
(EPG) listings for Cisco Cast.
As you navigate through EPG program listings, yellow highlights on screen should always indicate
which listing is the current focus of your navigation. However, this highlighting can become offset from
your true focus. Before the EPG reaches this state, all of the following must be true simultaneously.
• A DMP 4310G controls the digital sign that shows your EPG.
• Your EPG navigation focus reaches to the outermost edge of your navigable EPG—whether top,
bottom, left, or right.
• You use an arrow button or other control that is not valid for your current focus.
• The reason this control is not valid in this context is that it would move focus beyond the
outermost edge.
To recover from this state, press any valid button. Alternatively, double-press the same arrow button or
other control that you previously invoked in error. The yellow highlight is then restored to your
true focus.