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Problem Solving
User’s Guide
When running Microsoft Office applications using Network Screen, the screen does not change as required (EMP-7950 only)
Files do not work correctly with EMP SlideMaker2 (EMP-7950 only)
An error message is displayed
Error messages from EMP NS Connection (EMP-7950 only)
Check Remedy
Have you been moving the mouse constantly? As long as the mouse cursor is moved, the screen does not change. Stop moving the mouse cursor
when having trouble changing the screen.
Check Remedy
Are you trying to use a PowerPoint (.ppt) file
created in the PowerPoint 95/97 format?
Files that have been created using PowerPoint 95/97 or saved in PowerPoint 95/97 format cannot be
edited using EMP SlideMaker2. Resave the file in PowerPoint 2000/2002/2003 format before using
it. "Procedures for Making a Presentation without a Computer" in the EasyMP Operation Guide
When PowerPoint files (.ppt) cannot be pasted
into a scenario, or thumbnails cannot be
displayed, has the Microsoft Office JPEG
converter been installed?
Install the JPEG converter. For more information about Microsoft Office JPEG converter
installation, refer to the documentation for the Microsoft Office.
Check Remedy
Failed to connect to a projector. Try to reconnect. If connection is still not possible, check the computer and projector network
settings.
For details on EasyMP network settings: EasyMP Network Setup Guide
Network settings are being made
automatically.
If the computer has been set to use DHCPg, it may take some time for the IP addressg to be set. If
the IP address has not been determined within about 70 seconds after the message is displayed, an
error message will be displayed. If this happens, try closing EMP NS Connection and then restarting
it.
Projector detection error.
No connectable projector exists, or the
projector's power is not turned on.
Carry out the following.
• Turn the power on for the projector, complete the projector preparation and then click the "Search
Again" button.
• Check the projector's configuration setting for EasyMP.
• Check the security software settings for the computer, and cancel the port settings if the ports have
been limited.