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Problem Solving
User’s Guide
Incorrect keyword. Enter the keyword
displayed on the projector.
Check the keyword for the projector that is displayed in the EasyMP standby window, and enter that
projector's keyword.
Select a projector from the list. Select the name of each projector for connection, and click the "Connect" button.
EasyMP Network Setup Guide
The selected projector is in use. Continue to
connect?
You are attempting to connect to a projector already connected to another computer.
Click "Yes" to connect to the projector. The connection between the projector and the other
computer will be terminated.
Click "No" to end the connection attempt to the projector. The connection to the other computer will
not be affected.
Failed to initialize EMP NS Connection. Uninstall and then reinstall EMP NS Connection.
"If You would like to Uninstall the EasyMP Software" and "Installing EasyMP Software" in the
EasyMP Network Setup Guide
Communication error occurred. Do you want
to retry connection?
A communication error occurred between the computer and the projector, and the connection was
closed.
If you click the [Yes] button, a reconnection will be attempted. If the connection attempt is not
successful, check the network settings on the computer and the EasyMP network settings on the
projector.
For details on network settings: EasyMP Network Setup Guide
If you click the [No] button, the connection will remain closed and the message window will close.
One of the projectors cannot be connected
with the keyword entered.
The wrong keyword was entered when trying to connect to a projector with a projector keyword.
Check EasyMP standby screen for the correct projector keyword. Terminate the connection,
reconnect and enter the projector keyword on the displayed keyword input screen.
"Connecting the Computer and Projector via the Network" in the EasyMP Network Setup Guide
Failed to obtain network adaptor information.
Check network settings and restart.
Check the following:
•Is a network adapter installed in the computer ?
•Is the driver for the network adapter installed in the computer ?
After checking, restart the computer and try to connect.
If connection is still not possible, check the following.
Check the network settings on the computer and the EasyMP network settings on the projector.
For details on network setting: EasyMP Network Setup Guide
Some projectors do not support SXGAg.
Reduce resolution and retry.
One of the projectors you are connecting to is an EMP-735. Change the screen resolution of the
computer to SXGA (1280 × 1024) or lower.
Check Remedy