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WN-5230-S VideoWall User’s Guide
79
Technical Support Request
Company: Date:
Reseller/Installer: Unit Serial Number:
Contact Name: Phone or E-mail:
Description of the Failure:
Did the failure occur during start-up or was the display in operation when the failure occurred?
Lamp Hours of the
display (if accessible):
System Hours of the
display (if accessible):
Ambient air
temperature:
Temperature
at the intake air filter:
Describe the installation and how the displays are mounted.
If the display will not come on or stay on, describe what the status lights on the back of the
display are doing.
Are there any sounds coming from the display?
What have you done to verify the problem?