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Alerts System Management and Maintenance
Polycom, Inc. 359
Alerts
On various pages and dashboard panes, the alert icon is used to indicate an
abnormal condition, problem, or just something you should be aware of.
Hover over the icon to see details.
A summary of alert status appears in the menu bar, showing how many alerts
exist across all clusters of a supercluster and how many are new (that is, that
you haven’t viewed yet).
When you click the summary data, an expanded alerts list appears, displaying
the date and time, alert code, and description of each alert. In many cases, the
alert description is a link to the relevant page for investigating the issue. A
Help button to the right of the alert description displays the help topic for that
alert, which contains additional information about the causes and
recommendations for dealing with the alert.
The following sections describe the alerts.
Alert 1001
Cluster <cluster> is busied out as of YYYY-MM-DD HH:MM GMT+/-H[:MM].
You or another administrator busied out the cluster, perhaps for maintenance.
A busied-out cluster allows existing calls and conferences to continue and
accepts new calls for existing conferences, but doesn’t accept other new calls
and conferences.
Once all existing calls and conferences have ended, the cluster is out of service.
Click the link to go to the DMAs page.
See also:
“Alerts” on page 359
Alert 1002
Cluster <cluster> is out of service as of YYYY-MM-DD HH:MM GMT+/-H[:MM].
You or another administrator took the cluster out of service (or busied out the
cluster, and now all calls and conferences have ended).
An out-of-service cluster is still running and accessible via the management
interface, but doesn’t accept any calls or registrations.
Click the link to go to the DMAs page.
See also:
“Alerts” on page 359