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Upgrading the Software System Management and Maintenance
Polycom, Inc. 391
5 Click Close.
The Upgrade Package Details section displays information about the file
you uploaded. The description includes an estimated install time.
6 Verify that the upgrade package is correct. If a system restart is required,
make sure that there are no calls on the system.
Most upgrades will require a restart.
7 If this cluster is part of a supercluster, do the following:
a If integrated with a Polycom RealPresence Resource Manager or CMA
system, go to Admin > Integrations > Resource Management
System. and terminate the integration.
b Go to Network > Site Topology > Territories and reassign the
cluster’s territory responsibilities. Wait a few minutes and verify on
another cluster that the change has been replicated.
c Go to Network > DMAs and take this cluster out of service (or busy it
out and wait for all calls to end).
d Select this cluster and click Remove from Supercluster. When asked
to confirm that you want to remove the cluster, click Yes.
The cluster is removed from the supercluster. A dialog box informs
you when the process is complete. Then it logs you out and restarts.
e Click OK to log out immediately, or simply wait.
f Log back into the cluster you removed and verify on the Supercluster
Status pane of the Dashboard that the cluster is no longer part of the
supercluster.
g Return to Maintenance > Software Upgrade.
8 In the Actions list, click Upgrade.
A confirmation dialog box appears.
9 Click Yes.
If a restart is required, a dialog box informs you that the upgrade is
starting. Shortly after that, the system logs you out and restarts.
10 Click OK to log out immediately, or simply wait.
The Upgrade Status page appears. It shows progress and displays the
upgrade logging. When the upgrade is complete, the system reboots.
When the upgrade and reboot are finished, in a two-server cluster, both
servers’ LCDs display DMA Clustered (in a single-server system, the LCD
displays DMA Ready), and you’re able to log back in.
Note
Wait about five minutes before trying to log back into the system. You may need to
restart your browser or flush your browser cache in order to log back in.