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DMA Operations Guide Backing Up and Restoring
386 Polycom, Inc.
c If the system was integrated with Active Directory, go to Admin >
Integrations > Microsoft Active Directory and re-enable the
integration.
To restore from a backup file on the cluster
1 If this is a two-server cluster, make sure that both servers are running and
clustered. Make sure that there are no calls on the system, and that all
MCUs are out of service. See “MCU Procedures” on page 149.
2 If this cluster is part of a supercluster, remove it from the supercluster.
See “Supercluster Procedures” on page 233.
3 Go to Maintenance > Backup and Restore.
4 Select the backup file from which you want to restore.
5 In the Actions list, click Restore Selected.
6 When asked to confirm that you want to restore, click Yes.
After a short delay, a dialog box informs you that the system is going to be
restored and you’ll be logged out.
7 Click OK.
The system logs you out and the server reboots (typically, this takes about
five minutes). After it comes back up, in a two-server cluster, the second
server syncs to it, restoring it to the same state. Depending on the changes
being applied, it may reboot so the changes can take effect.
When done, both servers’ LCDs display DMA Clustered.
8 Log back in as a local admin user and:
a In a two-server cluster, verify on the Dashboard that both servers are
up and the private network connection is operating properly.
b Go to Maintenance > Software Upgrade and check the Operation
History table.
c If the system was integrated with AD, go to Admin > Integrations >
Microsoft Active Directory and re-enable the integration.
To restore from a backup file on the Polycom DMA system’s USB stick
1 If the system is running and accessible, log in as an Administrator, make
sure that there are no calls on the system and that all MCUs are out of
service. See “MCU Procedures” on page 149.
2 Shut down the system. See “Shutting Down and Restarting” on page 406.
3 Connect the USB memory stick containing the DMA USB Configuration
Utility (included with your Polycom DMA system) to a Windows PC.
4 When prompted, elect to run the DMA USB Configuration Utility.