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Chapter 16-Network Services
Polycom, Inc. 16-53
Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide Getting Started
Guide, "Gather Network Equipment and Address Information” on page 2-1.
2 Hardware Installation and Setup
— Mount the RMX in a rack. For more details see the RealPresence Collaboration Server
(RMX) 1500/2000/4000 Getting Started Guide Getting Started Guide, "Hardware
Installation and Setup” on page 2-8.
— Connect the necessary cables. For details, see RealPresence Collaboration Server
(RMX) 1500/2000/4000 Getting Started Guide Getting Started Guide, "Hardware
Installation and Setup” on page 2-8.
3 First Entry Power-up and Configuration
— Power up the RMX. For more details see the RealPresence Collaboration Server (RMX)
1500/2000/4000 Getting Started Guide Getting Started Guide, "Procedure 1: First-time
Power-up” on page 2-25.
— Register the RMX. For more details see the RealPresence Collaboration Server (RMX)
1500/2000/4000 Getting Started Guide Getting Started Guide, "Procedure 2: Product
Registration” on page 2-26.
— Connect to the RMX. For more details see the RealPresence Collaboration Server
(RMX) 1500/2000/4000 Getting Started Guide Getting Started Guide, "Procedure 3:
Connection to MCU” on page 2-26.
— Configure the Default IP Network Service using the information for one of the
networks connected a media card installed in the system. For more details see the
RealPresence Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide Getting
Started Guide, "Procedure 4: Modifying the Default IP Service and ISDN/PSTN Network
Service Settings” on page 2-28.
— Optional. Configure the ISDN/PSTN Network Service. For more details see the
.RealPresence Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide
Getting Started Guide, "ISDN/PSTN Services” on page
2-3.
4 Modify the required System Flag to enable Multiple Services and reset the MCU.
5 Add the required IP Network Services to accommodate the networks connected to the
RMX.
6 Select a Network Service to act as default for dial out and gateway calls for which the
Network Service was not selected.
7 Place several calls and run conferences to ensure that the system is configured
correctly."Gather Network Equipment and Address Information - IP Network Services
Required Information” on page 16-40.
Upgrading to Multiple Services
1 Gather Network Equipment and Address Information for each of the networks that will
be connected to the RMX unit. For a list of required address, see RealPresence
Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide, "Gather Network
Equipment and Address Information” on page 2-2.
2 Upgrade to the new version and install the activation key that contains the Multiple
Services license as described in the RealPresence Collaboration Server (RMX) 1500/2000/
4000 Release Notes.
3 Place several calls and run conferences to ensure that the system upgrade was
completed successfully.