Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
17-16 Polycom, Inc.
b From the list, select the audio file to be assigned to the event/indication.
23 Click the Video Services tab.
The New Conference IVR Service - Video Services dialog box opens.
In addition to the low and high resolution slides included in the default slide set,
customized low and high resolution slides are supported.
The following guidelines apply:
— Two customized slides can be loaded per IVR Service:
• A low resolution slide, to be used with low resolution endpoints.
• A high resolution slide, to be used with high resolution endpoints.
Table 17-8 summarizes the recommended input slide formats and the resulting
slides that are generated:
If the Tones option is enabled, you must assign the appropriate audio files to all notification types.
The RMX system is shipped with two default tones: Entry_tone.wav and Exit_tone.wav.
If required, you can upload customized audio files that will be played when participants join or leave
the conference.
If the option to play a tone when a cascading link connection is established, make sure that the tone
selected for Entry or Exit notification differ from the cascading link tone as the latter one cannot be
customized.
Table 17-8 IVR Slide - Input / Output Formats
Slide Resolution
Format
Input Slides Generated Slides
High HD1080p (16:9)
or
HD720p (16:9)
HD1080p
HD720p