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22 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1 . 665
Considerations for upgrading the S8300B as a primary controller or as an LSP . 665
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . 666
Major tasks to upgrade the S8300B to release 3.1
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 666
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 667
Planning forms that the project manager provides . . . . . . . . . . . . . . . 667
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . 667
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . 668
Checking the FTP server for backing up data . . . . . . . . . . . . . . . . . . 668
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 668
Checking the CD for the most recent firmware files. . . . . . . . . . . . . 669
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . 669
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . 670
Obtaining service pack and language files, if using IA770 . . . . . . . . . . . 671
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . 671
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 672
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 672
Completing the RFA process (obtaining license and password file). . . . . . 672
On-site Preparation for the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . 675
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
Completing pre-upgrade tasks — If the target S8300 is the primary controller 676
Saving a copy of the 4600-series phone configuration file, if any . . . . . . . 678
Getting IA770 (AUDIX) Data and Stopping IA770
(if IA770 is being used) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679
Determining whether optional languages are needed. . . . . . . . . . . . 679
Downloading optional language files, if needed. . . . . . . . . . . . . . . 682
Creating an IA770 test message for the upgrade . . . . . . . . . . . . . . 682
Shutting down IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682
Backing up S8300 recovery system files. . . . . . . . . . . . . . . . . . . . . 683
Copying and installing the service pack files to the media server
(starting from R2.x only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686
Copying license, authentication, and post-upgrade service pack files
to the S8300 hard drive (from your laptop) . . . . . . . . . . . . . . . . . 687
Copying the software and firmware files to the server . . . . . . . . . . . . . 689
Upgrade the S8300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
Manually upgrading the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . 694
Installing new software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
Installing post-upgrade Communication Manager
service pack file from your laptop, if any . . . . . . . . . . . . . . . . . . 698