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Music-on-hold
Issue 9.1 June 2006 437
Music-on-hold
The music-on-hold (MOH) feature allows a caller to hear music when that caller is placed on
hold. This section covers:
● Installing an unregistered music source on a G700 or G350 Media Gateway on page 437
● Installing a registered music source on a G700 or G350 Media Gateway on page 440
Music-on-hold can be provided:
● Through a port on an MM711 Analog Media Module to a customer-supplied music source
on a G700 Media Gateway
● Through a port on an MM711 Analog Media Module or MM714 Analog Media Module, or
through a fixed analog port (LINE 1 or LINE 2) to a customer-supplied music source on a
G350 Media Gateway
On a G700 or G350 Media Gateway, the music-on-hold feature is connected through a port on
an MM711 Analog Media Module or, for a G350 Media Gateway only, an MM714 Analog Media
Module, or the analog LINE ports of the integrated analog media module.
The G700 or G350 Media Gateway does not support an auxiliary trunk circuit pack. Therefore,
for S8300 Media Server users, the music-on-hold feature through an auxiliary trunk is not
supported. However, G700 or G350 Media Gateway users with an S8500 or S8700-series
Media Server as primary controller can access the music-on-hold feature, if their equipment is
physically connected to a TN763 auxiliary trunk circuit pack in an EPN carrier of an S8500 or
S8700-series system.
Installing an unregistered music source on a G700 or G350 Media
Gateway
Figure 45 and Figure 46 show the connections for the music-on-hold feature on a G700 Media
Gateway for an unregistered source.
Note:
Note: The G350 Media Gateway’s physical connection with the MM711 Analog Media
Module, MM714 Analog Media Module, or fixed analog ports (LINE 1 or 2) on the
front panel is the same as the G700 Media Gateway’s connection with the
MM711 Analog Media Module.
Note:
Note: If you want multiple music sources, you must use multiple ports on the MM711
Analog Media Module.