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Before going to the customer site
Issue 9.1 June 2006 547
Before going to the customer site
The procedures in this section should be completed before going to the customer site or before
starting a remote installation.
This section covers:
● Collecting Installation Information
● Setting Up the TFTP Server on Your Laptop or on a Customer PC, if Necessary
Collecting Installation Information
Planning forms that the Project Manager provides
The project manager should provide you with forms that contain all the information needed to
prepare for this installation.
The information primarily consists of:
● IP addresses
● Subnet mask addresses
● Logins and passwords
● People to contact
● Type of system
● Equipment needed
Verify that the information provided by the project manager includes all the information
requested in your planning forms.
Tip:
Tip: Appendix B: Information checklists, provides several checklists to help you
gather the installation and upgrade information.