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Before going to the customer site
Issue 9.1 June 2006 303
The Avaya authentication file contains the logins and passwords to access the S8300 media
server. This file is updated regularly by Avaya services personnel, if the customer has a
maintenance contract. All access to Communication Manager from any login is blocked unless
a valid authentication file is present on the S8300 media server.
A new license file and the Avaya authentication file may be installed independently of each
other or any other server upgrades.
Note:
Note: For an upgrade, you do not normally need to install a new authentication file (with
a .pwd extension). However, if one is required, follow the same steps as with a
license file.
Downloading license file and Communication Manager
versions for an LSP
The license file of the S8300 as a Local Survivable Processor must have a feature set that is
equal to or greater than that of the media server that acts as primary controller (an S8300,
S8400, S8500, or S8700-series Media Server). This is necessary so that if control passes to the
LSP, it can allow the same level of call processing as that of the primary controller.
Additionally, the LSP must have a version of Communication Manager that is the same as, or
later than, that of the primary controller.
Note:
Note: The license file requirements of the LSP should be identified in your planning
documentation.
To download the license file to your laptop
Tip:
Tip: Additional documentation on creating license files can be found on the RFA web
site: http://rfa.avaya.com
.
1. Use Windows File Explorer or another file management program to create a directory on
your laptop for storing license and authentication files (for example, C:\licenses).
2. Access the Internet from your laptop and go to Remote Feature Activation web site,
rfa.avaya.com.
3. Use the System ID, the SAP ID of the customer, or the SAP ID of the switch order to locate
the license and authentication files for the customer.
4. Check that the license and authentication files are complete.
You might need to add the serial number of the customer's G700.
5. If the files are not complete, complete them.
6. Use the download or E-mail capabilities of the RFA web site to download the license and
authentication files to your laptop.