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Questions About Channels
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• Refer to page 6 to verify that the IR Control cable is positioned correctly in front of the IR sensor. Also, make sure the purple end of
the cable is plugged into the Control Out-IR jack on the back of the Recorder.
• You may consider optimizing the IR Control connection as described on page 9.
• Press the TiVo button to go to TiVo Central, then select Messages & Setup, then Cable/Satellite Box, then Control Cable Setup.
Verify the IR code you chose during Guided Setup. See page 6 for more on choosing an IR code.
• Try using the cable or satellite box’s remote to change the channel. If it doesn’t work, contact the manufacturer or service provider.
If you have a Motorola/General Instruments DCT2000 series cable box or a DIRECTV
®
satellite box and you used the Serial
Control cable:
• Make sure the cable or satellite box is turned on.
• Verify that the Serial Control cable is plugged into the data connector on the cable or satellite box and into the Control Out-Serial
jack on the back of the Recorder.
• Unplug the cable or satellite box’s power cord, then plug it back in. Then try changing channels with the TiVo remote again.
• Try using the cable or satellite box’s remote to change the channel. If it doesn’t work, contact the manufacturer or service provider.
• Serial control of a Motorola/General Instruments DCT2000 series cable box may not be available for all customers. Check with your
cable provider to find out if your cable box is enabled for serial control.
• Satellite Box Only: You may have incorrectly specified the type of program guide for your DIRECTV satellite box. There are two
types of program guides: MPG (Master Program Guide) and APG (Advanced Program Guide).
To change this option: First, unplug the power cord for the satellite box, wait a few seconds, then plug it back in. Next, go to TiVo
Central, then Message & Setup, then Settings, the TiVo Recorder Setup, then Cable/Satellite Box, then Satellite Channel Changing
and select “Satellite Box.” On the Connection to Satellite screen, if you originally selected Serial-MPG, change your selection to
Serial-APG. (If you originally selected Serial-APG, change it to Serial-MPG.) You can also check the manual for your satellite box
(as well as the satellite box’s system setup screen) for information on the type of program guide it uses.