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Chapter 8
Troubleshooting
• If you have your Recorder connected to a VCR, the VCR may not be set to the correct input. Most VCRs have an input button that
says either “TV/Video,” “Input,” or “Source.” It may be on the VCR or on the VCR remote control. Look at your VCR and VCR
remote and try changing the input for your VCR.
• Check to make sure all of the appropriate cables are firmly connected to your Recorder, television and other audio/video equipment.
For help with your cable connections, see the Start Here booklet and Chapter 1 of this guide.
My audio system is set up to play in stereo, but it is only playing mono.
• Make sure that “Main Audio Program (stereo)” is selected on the Television Audio screen (TiVo Central and select Messages &
Setup, then Settings, then Audio, then Television Audio). And be sure you connected audio using the Recorder’s L/R Audio Out
jacks.
I can’t select an alternate audio track.
• Secondary audio programs (SAP) are not available for all programs. If you set the SAP as the default audio, programs that have SAP
will use it. Only one audio track is saved with recorded programs. If SAP is the default audio and a program you are recording has an
SAP, the SAP will be the recorded program’s only audio. You can set the default audio on the Television Audio screen (from TiVo
Central, select Messages & Setup, then Settings, then Audio, then Television Audio).
• Recorded programs, such as those in Now Playing, always have only one audio track, the one they were recorded with.
• You cannot change the audio track if you are watching a live program, but are not caught up to live TV. Catch up to live TV by
pressing the ADVANCE button. Changing the audio program will clear the saved part of the program you are watching, so you will
only be able to rewind live TV to the point where you changed the audio program.
Programs are playing in the wrong language.
• You may have selected the secondary audio program (SAP) as the default audio on the Television Audio screen. Most programs with
SAP use it to broadcast in an alternate language. To turn off the SAP, change the main audio program on the Television Audio screen
(from TiVo Central, select Messages & Setup, then Settings, then Audio, then Television Audio).
When I turn on my TV, I see a blue screen with a TiVo logo.
Your Recorder is having trouble tuning to the channel you are on. Follow these steps to restore the video: