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Chapter 2
Guided Setup
Guided Setup Tips and Troubleshooting
ZIP Code. If your program source is an antenna connected to your TV, the TiVo service
uses the channel lineup of a nearby cable service to determine which channels you receive.
If no cable company serves your ZIP code, enter a nearby ZIP code that has cable service.
E-mail Address. When you provide your e-mail address, you’ll be notified about what’s
new at TiVo, including new features, tips and tricks, and TiVo exclusives. Your e-mail
address will not be sold, rented, loaned, or otherwise disclosed. For information on how
TiVo safeguards your privacy, visit www.tivo.com/privacy.
Phone Dialing Options. If your phone system requires special dialing options, choose
“Yes.” Most people won’t need to change the settings. See page 104 for information about
each option.
Setup Call. This toll-free call takes a few minutes to retrieve the dial-in numbers for your
area code and the list of cable or satellite providers for your ZIP code. After hanging up,
the Recorder will take 5 to 15 minutes to organize the information. If the call doesn’t
succeed, see page 132 for troubleshooting steps.
Dial-In Number. The Recorder will use the dial-in number you choose for phone
connections to the TiVo service. The list may be too long to fit on one screen. To see more
dial-in numbers, press the DOWN arrow or CHAN DOWN to scroll down the list.
After Guided Setup, the Recorder uses either a phone line or a broadband Internet
connection to connect to the TiVo service, which is a local call in most areas. In some
areas, local and long distance toll charges may apply. You are responsible for any
telephone charges.