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TiVo Privacy Policy
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request(s). Use of the Online Scheduling feature, however, does not
change your privacy preferences with respect to viewing choices
made in the privacy of your household. NOTE: If your TiVo DVR is
receiving the TiVo Basic service, you may use the Online Scheduling
feature on that TiVo DVR.
• TiVo intends to make available new services in the future. These
services will be governed by the privacy policies of the respective
service providers.
• NOTE TO TIVO BASIC SERVICE CUSTOMERS: If your TiVo
DVR is receiving the TiVo Basic service, you may not (i) be able to
opt out of our collection of Anonymous Viewing Information and
Diagnostic Information from that TiVo DVR, (ii) opt out of your
receipt of communications we send you in the event you provide us
with Contact Information (though you are not required to provide us
with any Contact Information as to that TiVo DVR), or (iii) be able
to change your privacy preferences to allow TiVo to collect
Personally Identifiable Viewing Information from that TiVo DVR.
• NOTE TO CUSTOMERS WITH MORE THAN ONE TIVO DVR:
Generally, TiVo will cause all of all the TiVo DVRs on your account
receiving the TiVo Plus service to have the same “opt” status. See
Sec. 2.9 of the Privacy Policy for further details.
TIVO PRIVACY POLICY
Please read this Privacy Policy carefully. It provides important
information on how your privacy is protected when using the TiVo
service.
In order to provide you with a better, more satisfying television
experience, TiVo Inc. (“TiVo”) collects and uses certain types of
information, as described in this Privacy Policy. The User Information
(defined below) you provide to the TiVo Digital Video Recorder
(referred to in this Privacy Policy as your “TiVo DVR”) in your house
and to us at TiVo enables your TiVo DVR to select programs you want it
to record and, if you are TiVo Plus service user, to suggest programs you
might enjoy.
By using your TiVo DVR and the TiVo service, you consent to the
provisions of this Privacy Policy including the privacy preferences set
forth in Section 4.1. This Privacy Policy explains our commitments to
your privacy in the following areas:
1 Our User Information Definitions. In discussing the kind of
information TiVo collects, it is important to distinguish between
anonymous information and other information that specifically
identifies you or your household. Too often, people refer to “personal
information” or “personally identifiable information” without really
making clear what they mean. TiVo has developed the following
definitions to help clarify this important issue. We use “User
Information” as a general term that refers to any information relating
to you or your use of the TiVo service. The following are more
specific types of User Information.
1.1 “Account Information” means information about you and your
TiVo DVR, including your Contact Information (defined below) and
other information linked to your Contact Information such as the
model and Service Number of your TiVo DVR, your ZIP code,
software version used, your TV programming source (cable, satellite
or an antenna), the type of cable hook-up (digital or analog) and level
of TiVo service (TiVo Basic, TiVo Plus, premium services, etc.),
privacy preferences, and the cable or satellite box model that you use.
You provide us with this information when (a) you set up your TiVo
DVR with TiVo Basic service or (b) when you register as a user of
the TiVo Plus service. This Service Information (defined below) is
sent to TiVo on an ongoing basis to enable TiVo to provide the TiVo
service to your TiVo DVR. Account Information also includes
information we may receive about you in a communication from you
or a third party. Account Information does not include any Personally