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Privacy, Service, Warranty, and Licenses
170
Chapter 9
HUMAX DVR Limited Warranty
We thank you for having bought this Humax product and hope you will
enjoy it for many years. In order to avoid any unnecessary inconvenience
on your part, we suggest reading the instruction manual carefully before
contacting our customer care department. Also keep the original box and
packing material in case you need to return or repair your product.
LIMITED 90 DAYS WARRANTY
Humax warrant the product to be free from defects in materials and
workmanship, Humax warrant this product against defects in materials or
workmanship for a period of ninety (90) days after the date of original
retail purchase. During this period Humax will repair or replace a
defective product or part, at its discretion, with a new or refurbished
product or part without charge to you. You are responsible for all
shipping and insurance charges for the unit to the Authorized Service
Center. Upon receipt we will at our option exchange the unit with a new
or refurbished unit.
LIMITED ONE (1) YEAR WARRANTY
Humax warrants the product to be free from defects in materials and
workmanship, Humax warrants this product against defects in materials
or workmanship for a period of one (1) year after the date of original
retail purchase. During this period Humax will repair or replace a
defective product or part without charge to you, except that if a defective
part is replaced after ninety (90) days from the date of the original retail
purchase you shall pay labor charges involved in the replacement. You
are responsible for all shipping and insurance charges for the unit to the
Authorized Service Center. Upon receipt we will at our option exchange
the unit with a new or refurbished unit.
CONDITIONS
1. This warranty will be granted only when the original invoice or sales
receipt (indicating the date of purchase, product type and dealer's name)
is presented together with the defective product. Humax reserves the
right to refuse free-of-charge warranty service if the above document
cannot be presented or if the information contained in it is incomplete or
illegible.
2. This warranty will not reimburse nor cover the damage resulting from
adaptations or adjustments which may be made to the product, without
the prior written consent of Humax, in order to conform to the national or
local technical or safety standards in force in any country other than the
ones for which the product was originally designed and manufactured.
3. This warranty will not apply if the type or serial number on the product
has been altered, deleted, removed or made illegible.
4. This warranty covers none of the following:
• Periodic maintenance and repair or replacement of parts due to
normal wear and tear;
• Any adaptation or changes to upgrade the product from its normal
purpose as described in the instruction manual, without the prior
written consent of Humax;
• Transport costs, home service transport cost and all risks of transport
relating directly or indirectly to the guarantee of the product;
• Damage resulting from: (i) misuse, including but not limited to (a)
failure to use the product for its normal purpose or in accordance
with Humax' instructions on the proper use and maintenance, and (b)
installation or use of the product in a manner inconsistent with the
technical or safety standards in force in the country where it is used
and (c) improper or incorrect installation of software; (ii) repair done