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4
Chapter 1
Guided Setup
Tips and Troubleshooting
E-Mail Address. When you provide your e-mail address, you will be notified about what’s
new at TiVo, including new features and TiVo exclusives. Plus we’ll give you tips and
hints on how you can get even more from your TiVo service. (Your e-mail address is kept
strictly confidential and will not be sold, rented, loaned, or otherwise disclosed. For more
information on how we safeguard your privacy, visit www.tivo.com/privacy.)
ZIP Code. Antenna users: The TiVo service uses the channel lineup of a nearby cable
service to determine which channels you receive. If there is no cable company that serves
your ZIP code, enter the ZIP code of a nearby community that has cable service.
Phone Dialing Options. If your phone system
requires special dialing options, select “Yes.” (For
example, do you dial “9” to get an outside line?)
Most people won’t need to change the settings. If
you’re not sure, or if you need help with specific
dialing options, see page 61 for information about
each option.
Setup Call. This toll-free call takes a few minutes
to retrieve the dial-in numbers for your area code
and the list of cable or satellite providers for your ZIP code. After hanging up, the
Recorder takes five to fifteen minutes to organize the information. If the call doesn’t
succeed, see page 119 for troubleshooting steps.
Dial-In Number. The Recorder uses the dial-in number you choose for its periodic
connections to the TiVo service. The list may be too long to fit on one screen. To see more
phone numbers, press the DOWN arrow or CHAN DOWN.