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Chapter 9
Troubleshooting
Questions About Live TV
Can I watch a program while it is being recorded?
• Yes, you can watch a program as it is being recorded; you can even start watching from the beginning while the rest of the program
is recorded! You can also watch any program stored in Now Playing while another program is being recorded.
The Channel Banner always says “To be announced.”
• Your Recorder may not have enough program information. Make sure the Recorder has recently connected to the TiVo service to
keep its program information current—using either a phone or broadband connection. Look on the Phone & Network screen (from
TiVo Central, select Messages & Setup, then Settings, then Phone & Network) for the time of the last successful connection.
Upgrade to TiVo Plus
If you upgrade to TiVo Plus, you’ll have up to 14 days’ of program guide information. (For more information, see page 79.)
There aren’t any shows listed in the TiVo Live Guide.
• Your Recorder may not have enough program information. Make sure that you have recently connected to the TiVo service to keep
your program information current—using either a phone line or a broadband connection. Look on the Phone & Network screen
(from TiVo Central, select Messages & Setup, then Settings, then Phone & Network) for the time of the last successful connection
for program information.
• Your channel lineup may no longer be valid. Repeat Guided Setup if you have recently moved or changed cable or satellite provider.
• [TiVo Plus only] If category filtering of the TiVo Live Guide is turned on, but no upcoming programs in the next six hours match
both your filter and your Favorite Channels list, no programs will appear in the TiVo Live Guide. To view programs in the TiVo Live
Guide again, use the TiVo Live Guide’s Guide Options to turn off filtering. Press GUIDE to display the Live Guide, then press INFO
(or ENTER) to choose “Channels You Receive” or to turn off filters.
Upgrade to TiVo Plus
If you upgrade to TiVo Plus, you’ll have up to 14 days’ of program guide information plus the TiVo Live Guide’s Guide Options.
(For more information, see page 79.)