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Questions About Networking
I can’t find “Edit phone or network settings.”
• The menu item “Edit phone settings” will change to “Edit phone or network settings” after you connect a network adapter that the
Recorder recognizes to the Recorder’s USB port. To see the Phone & Network screen, press the TiVo button to go to TiVo Central,
then select Messages & Setup, then Settings, then Phone & Network. If you have attached an adapter and still see “Edit phone
settings:”
• Make sure the USB cable between the adapter and the Recorder is plugged firmly into both devices.
• Confirm that you are using a recommended adapter. Check the list under “USB Port, Wireless and Wired Network Adapters” on
page 103. You may need to use a different adapter.
My Recorder is not connecting to the TiVo service.
• You can make the Recorder connect to the TiVo service at any time. Press the TiVo button to go to TiVo Central, then select
Messages & Setup, then Settings, then Phone & Network, then “Connect to the TiVo service now.”
• Your Recorder can connect to the TiVo service via a home network’s always-on broadband Internet connection, or via a phone line.
To change the type of connection your Recorder uses to connect to the TiVo service, press the TiVo button to go to TiVo Central,
then select Messages & Setup, then Settings, then Phone & Network, then “Change connection type.”
• If your Recorder is having trouble connecting via a broadband Internet connection:
• Check that the Internet connection is available, then troubleshoot. There are two links in the chain between your Recorder
and the Internet: your Recorder’s connection to your home network, and your home network’s connection to the Internet. First,
confirm that the connection between your home network and the Internet is working. Try to go online and browse a web site from
a computer on the same network as your Recorder. If you cannot browse the Internet, you must fix the connection from your
network to the Internet. After you have fixed this connection, try again to make your Recorder connect to the TiVo service. (Press