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System Information
System Information
The System Information screen provides general information about your Recorder,
including its service number, manufacturer, model number, software version, storage
capacity, and information about recent service connections. You’ll need some of this
information if you contact Customer Support. You can use the CHAN UP/DOWN button
to see the rest of the information on the screen.
Troubleshooting
The following screens provide tips that may help you troubleshoot various problems. Use
CHAN UP/DOWN to see all of the text on the screens. (There is also extensive
troubleshooting available in Chapter 9 of this guide.) There are screens available for:
• Parental Controls Troubleshooting.
• Phone Troubleshooting.
• Channel Troubleshooting. This screen provides tips to help you troubleshoot channel
changing problems if you are using a satellite or cable box.
The tips at the top of the screen are for cable or satellite boxes that attach to the
Recorder through a serial connection. You may have to use CHAN UP/DOWN to see
all the tips, which include cable or satellite boxes using IR (infrared) connections to
the Recorder.
• Network Troubleshooting.
• Transfer Troubleshooting. Use this if you are having trouble with the Multi-Room
Viewing feature of Home Media Option. See Chapter 7 for more information.
TiVo Central Messages & Setup System Information or Troubleshooting