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Chapter 9
Troubleshooting
• [TiVo Plus only] If a program regularly starts early or ends late, you can use the Overtime Scheduler to adjust the “Start Recording”
and “Stop Recording” times. (For more information, see page 76.)
How do I record a Pay Per View event?
• From live TV, catch up to the present broadcast by pressing the ADVANCE button. Then, order the program from your cable or
satellite provider as you normally would—by using your satellite or cable box remote, or by calling your cable/satellite provider. (If
the program violates a Parental Control limit—or a feature like Parental Controls on your cable or satellite box—make sure to
disable both TiVo Parental Controls and your satellite or cable box’s Parental Controls.) To record the program, go to TiVo Central,
then select Pick Programs to Record, then Manually Record by Time/Channel.
Why wasn’t my program recorded?
Use View Recording History to find an explanation of why the program did not record (from TiVo Central, select Pick Programs to
Record, then To Do List, then View Recording History). Here are some reasons why a program may not be available in Now Playing:
• The program may have been deleted from Now Playing by someone else.
• A conflict while watching live TV may have been resolved by not changing the channel to record the program at the time it was
scheduled to start.
• There may have been a conflict when requesting another program, and the proposed resolution was to delete the missing program
earlier than planned. If you accepted that resolution, the program would have been deleted.
• The program may have aired at a different time, so your scheduled recording recorded a different program.
• [TiVo Plus only] If you had two Season Pass recordings that were on at the same time, only the Season Pass with the higher priority
would be recorded. Priorities and the Season Pass Manager are described on page 77.
Upgrade to TiVo Plus
If you upgrade to TiVo Plus, you’ll be able to get a Season Pass. A Season Pass automatically records every episode of a series
that airs on a certain channel—even if the date or time slot changes. (For more information, see page 76.)