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Paper Does Not Feed Properly
Check 1: Make sure of the following when you load paper.
When loading two or more sheets of paper, align the edges of the sheets before loading.
When loading two or more sheets of paper, make sure that the paper stack does not exceed the
paper support load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to less than half of the paper
support load limit.
A
lways load the paper in portrait orientation, regardless of the printing orientation.
When you load the paper on the Rear Tray, load the paper with the print side facing UP and
slide the Paper Guides to align with the both side of the paper.
Loading Paper / Originals
Check 2: Check to see if the paper you are printing on is not too thick or
curled.
Loading Paper / Originals
Check 3: Make sure of the following when you load envelopes.
When printing on envelopes, refer to
Loading Paper / Originals
, and prepare the envelopes
before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are
placed in landscape orientation, they will not feed properly.
Check 4: Remove the foreign object in the Rear Tray.
Check 5: Clean the Paper Feed Roller.
Routine Maintenance
Note
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when
necessary.
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