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Troubleshooting > Error Message Appears on a PictBridge Compliant Device (MP240 series)
Error Message Appears on a PictBridge Compliant Device
(MP240 series)
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non
-Canon PictBridge compliant devices, check the error code on the LED and take the appropriate
action to clear the error. For details, see
A
n Error Code Is Displayed on the LED
.
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On PictBridge
Compliant Device
A
ction
"Printer in use" If the machine is printing from the computer or warming up,
wait until the job ends.
When it is ready, the machine starts printing automatically.
"No paper"
Load paper on the Rear Tray, and select Continue* in the
display on your PictBridge compliant device.
* To resume printing, you can also press the
Black
or
Color
button on the machine instead of selecting Continue on the
device.
"Paper jam"
Select Stop in the display on your PictBridge compliant
device to stop printing.
Remove the jammed paper, load new paper, press the
Black
or
Color
button on the machine, and try printing again.
"Printer cover open"
Close the Scanning Unit (Cover) on the machine.
"No print head" The FINE Cartridge is not installed or the Cartridge may not
be compatible with this machine.
See
E, 4
/
E, 5
in
A
larm Lamp Flashes Orange
and take the
appropriate action.
"Waste tank full"/"Ink absorber full" The ink absorber is nearly full.
See
E, 8
in
A
larm Lamp Flashes Orange
and take the
appropriate action.
"No ink"/
"Ink cassette error"
The FINE Cartridge has or may have run out of ink.
The FINE Cartridge may not be installed properly or may
not be compatible with this machine.
Check the error code on the LED and take the appropriate
action to resolve the error.
A
n Error Code Is Displayed on the LED
"Hardware Error"
FINE Cartridge errors have occurred.
Replace the FINE Cartridge.
Routine Maintenance
"Printer error"
A
n error requiring servicing may have occurred. (The
Power
lamp flashes green and
Alarm
lamp flashes orange
alternately.)
Power Lamp Flashes Green and Alarm Lamp Flashes
Orange Alternately
Disconnect the USB cable between the machine and the
PictBridge compliant device, turn off the machine, and
unplug the power cord of the machine from the power
supply.
Plug the power cord of the machine back in, turn on the
machine, and then reconnect the PictBridge compliant
Page 565 of 628 pagesError Message Appears on a PictBridge Compliant Device (MP240 series)