Filter
Top Products
A
dvanced Guide
>
Troubleshooting
>
Problems with Scanning > Scanner Does Not Work After Upgrading Windows
Scanner Does Not Work After Upgrading Windows
Check: Disconnect the machine from the computer, then uninstall and
reinstall the MP Drivers and MP Navigator EX.
Step 1: Uninstall the MP Drivers.
See "
Uninstalling the MP Drivers
" for details.
Step 2: Uninstall MP Navigator.
1.
From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.0 > MP
Navigator EX Uninstall.
2.
When a confirmation appears, click Yes.
3.
When uninstallation is complete, click OK.
MP Navigator EX is uninstalled.
Step 3: Reinstall the MP Drivers and MP Navigator EX.
Insert the Setup CD-ROM into the computer's disc drive, then select Custom Install and reinstall the
MP Drivers and MP Navigator EX.
Top of Page
Page 579 of 628 pagesScanner Does Not Work After Upgrading Windows