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112 C1695M (8/06)
Troubleshooting
The DVR5100 reports diagnostic information about the unit regularly. Users with permissions to view system configuration information can view
diagnostic information. You can also review the messages in the system log for alarms that might indicate there is a problem with your system.
To review this information, you must log on to the DVR5100 Remote Client application. Follow the instructions in the operations manual for the
DVR5100 Remote Client application for information on viewing properties, diagnostics, and the system log. If those instructions do not resolve
your problem, contact Pelco Product Support at 1-800-289-9100 for further information. Have the serial number from the label on the front panel
of the unit and the software version from the online help screen available when you place your call.
Do not try to repair the unit yourself. Opening it voids any warranty immediately. Maintenance and repairs should be handled only by qualified
technical personnel. Exchange a defective unit or return it for repair.