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Issue 9.1 June 2006 11
If IA 770 fails to start after an upgrade . . . . . . . . . . . . . . . . . . . . 290
Complete the upgrade process
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . 290
Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool 293
About upgrading the S8300B to release 3.1
and upgrading G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . 295
Major tasks to upgrade the S8300B to release 3.1
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Planning forms provided by the project manager . . . . . . . . . . . . . . . . 297
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . 297
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . 297
Checking the versions of the LSPs (if starting from R2.0 only) . . . . . . . . 297
Checking the FTP server for backing up data . . . . . . . . . . . . . . . . . . 298
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 298
Checking the CD for the most recent files . . . . . . . . . . . . . . . . . . 298
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . 299
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Obtaining service pack and language files, if using IA770 . . . . . . . . . . . 301
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . 301
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 302
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 302
Completing the RFA process (obtaining license and password file). . . . . . 302
On-site Preparation for the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . 305
Setting up a TFTP server or HTTP server for LSP software
download, if desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Completing pre-upgrade tasks — If the target S8300 is the primary controller 307
Saving a copy of the 4600-series phone configuration file, if any . . . . . . . 310
Getting IA770 (AUDIX) Data and Stopping IA770
(if IA770 is being used) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Determining whether optional languages are needed. . . . . . . . . . . . 311
Downloading optional language files, if needed. . . . . . . . . . . . . . . 313
Creating an IA770 test message for the upgrade . . . . . . . . . . . . . . 314
Shutting down IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Backing up S8300 recovery system files. . . . . . . . . . . . . . . . . . . . . 315
Copying the service pack files to the media server (starting from R2.x only). 317
Installing the pre-upgrade software service pack (starting from R2.x only). . 318