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Upgrading the S8300A
Issue 9.1 June 2006 617
9. Before proceeding, type statapp -c to view the status of the processes.
Make sure everything except dupmgr shows UP. Communication Manager should show
65/65 UP or, if IA770 is installed, 67/67 UP. To stop the continual refresh of the
statapp command, type Ctrl-C.
Note:
Note: The number of processes (65/65) may vary depending on the configuration. For a
normal state, the second number should not be greater than the first number. For
example, the numbers 64/65 UP would indicate that a process did not come up
and should be investigated before proceeding.
10. Close the telnet session.
To install the pre-upgrade service pack when the current release is 2.x.
Note:
Note: Use a telnet session to install and activate the service pack file.
The following steps activate the service pack.
1. Click Start > Run to open the Run dialog box.
2. Type telnet 192.11.13.6 and press Enter.
3. Log in as either craft or dadmin.
4. Type update_unpack and press Enter.
5. Select the number corresponding to the service pack file. (For example,
00.0.339.4-xxxx.tar.gz). Press Enter.
6. Type update_show and press Enter to list Communication Manager files to verify that the
new service pack file was unpacked.
7. Type update_activate update, where update is the release or issue number of the
latest service pack file. (For example, 00.0.339.4-xxxx. Do not use the .tar.gz extension
at the end of the file name). Press Enter.
The media server may reboot. If it reboots, it also may display the message
/opt/ecs/sbin/drestart 2 4 command failed.
Ignore this message. You must wait until the restart/reset completes before entering
additional commands.
The media server displays a message that the service pack was applied.
8. Type update_show again and press Enter to list Communication Manager files to verify
the service pack file was activated.
9. Enter y in response to the question, Commit this software?