Filter
Top Products
Before Going to the Customer Site
Issue 9.1 June 2006 467
Running the Automatic Registration Tool (ART)
for the INADS IP address, if necessary
This step is necessary only if the configuration of the customer’s INADS alarming modem has
changed.
Note:
Note: Business Partners call 800-295-0099. ART is available only to Avaya
associates.
The ART tool is a software tool that generates an IP address for a customer’s INADS alarming
modem. This IP address is required for configuring the S8300’s modem for alarming.
Note:
Note: You must generate a license and authentication file before you use the ART tool.
Also, the ART process is available only to Avaya personnel. You need an ART
login ID and password, which you can set up at the ART web site. Non-Avaya
personnel must contact their service support or customer care center for INADS
addresses, if required.
To run the ART
1. Access the ART web site on your laptop at http://art.dr.avaya.com.
2. Select Administer S8x00 Server products for installation script.
a. Log in.
b. Enter the customer information.
c. Select Installation Script.
d. Click Start Installation script & IP Addr Admin.
A script file is created and downloaded or emailed to you.
3. You can use the installation script to set up an IP address and other alarming parameters
automatically.
Obtaining the static craft password
(Avaya technicians only)
After installing new software and new Authentication file, you will need to use a static craft
password to access the customer’s system. This static password will enable you to log in to the
S8300 with a direct connection to the Services port without the ASG challenge/response. To
obtain the static password, call the ASG Conversant number, 800-248-1234 or 720-444-5557
and follow the prompts to get the password. In addition to your credentials, you will need to
enter the customer’s Product ID or the FL or IL number.
Business Partners must use the dadmin password. Call 877-295-0099 for more information.