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Before going to the customer site
Issue 9.1 June 2006 297
Planning forms provided by the project manager
The project manager should provide you with forms that contain all the information needed to
prepare for this installation. The information primarily consists of IP addresses, subnet mask
addresses, logins, passwords, people to contact, the type of system, and equipment you need
to install. Verify that the information provided by the project manager includes all the information
requested in your planning forms.
Tip:
Tip: Appendix B: Information checklists provides several checklists to help you gather
the installation and upgrade information.
Getting the serial number of the G700, if necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if
the customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade
is between major releases (for example, 2.2 to 3.1), you will need the serial number of the
G700. To get this number, ask the customer’s administrator to log in to the S8300 web page and
select View License Status or License File from the main menu to display the serial number.
The serial number should also be on a sticker on the back of the G700 chassis but this number
is occasionally incorrect.
Checking the number of allocated ports
Release 3.1 of Communication Manager supports a maximum of 900 ports if the S8300 is a
primary controller. If the existing system has more than 900 ports allocated, then there may be a
problem with the upgrade and you need to escalate. Ask the customer to check the system for
the maximum number of ports. This can be done using the SAT command, display
system-parameters customer-options. Verify that the Maximum Ports: field is 900 or
less.
Checking the versions of the LSPs (if starting from R2.0 only)
If you are upgrading a Communication Manager R2.0 server, the S8300 Media Server may be a
version A. In this case, the server hardware must be replaced with an S8300B server. Similarly,
LSPs may require a server replacement. You can check the version of S8300 hardware on
LSPs by running the SAT command on the primary controller, list config media-gateway
<media gateway #>, where <media gateway #> is the number of the media gateway
containing an LSP. If you do not know which media gateways have LSPs, you can run the SAT
command, list media-gateway.