Call center
Issue 9.1 June 2006 389
Supported Ethernet Interfaces
Table 25: Ethernet Interfaces summarizes Ethernet interfaces used by several current
switching platforms:
Call center
The S8300 Media Server provides a excellent solution for a small call center. The S8300 Media
Server with the G700 Media Gateway supports the following call center capabilities:
● All three Avaya call center packages:
- Avaya Call Center Basic
- Avaya Call Center Deluxe
- Avaya Call Center Elite
● Up to 450 agents
● A maximum of 16 ASAI links
● Avaya G700 announcement software
Table 25: Ethernet Interfaces
Platform
Processor
Ethernet
Interface?
C-LAN
(TN799)
Ethernet
Interface
DEFINITY Servers
csi, si, and r
No Yes
Avaya S8100 Media
Server (formerly
DEFINITY ONE/
IP600)
Yes Yes
Avaya S8300 Media
Server with Avaya
G700 Media Gateway
Yes No