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20 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Release 3.1 upgrade scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . 590
Accessing the Server CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 592
Installing TFTP server or obtaining USB CD-ROM drive . . . . . . . . . . . . 593
Collecting upgrade information. . . . . . . . . . . . . . . . . . . . . . . . . . 593
Filling in the EPW, if upgrading from release 1.1 . . . . . . . . . . . . . . 593
Planning forms provided by the project manager . . . . . . . . . . . . . . 593
Getting the serial number of the G700,
if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . 594
Identifying the FTP server for backing up data . . . . . . . . . . . . . . . 594
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 595
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . 596
If using IA770, checking stored messages size,
obtaining service pack (or RFU) and language files . . . . . . . . . . . . . . 597
Checking the size of stored messages. . . . . . . . . . . . . . . . . . . . 598
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 598
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 598
Completing the RFA process
(obtaining license and authentication files) . . . . . . . . . . . . . . . . . . 599
Preparing for the upgrade to R3.1 on-site . . . . . . . . . . . . . . . . . . . . . . 602
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
Checking current software release . . . . . . . . . . . . . . . . . . . . . . . . 603
Pre-Upgrade Tasks — If the S8300 is the primary controller . . . . . . . . . . 604
Getting IA770 data and stopping IA770
(if IA770 is being used). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
Creating an IA770 test message . . . . . . . . . . . . . . . . . . . . . . . 608
Determining whether optional languages are needed. . . . . . . . . . . . 608
Stopping IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Backing up system files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Recording configuration information . . . . . . . . . . . . . . . . . . . . . . 614
Upgrading the S8300A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615
Installing the pre-upgrade software service pack, if necessary . . . . . . . . 615
Installing the pre-upgrade service pack . . . . . . . . . . . . . . . . . . . 616
Linux migration backup
(if current release is 1.2.0 through 1.3.x) . . . . . . . . . . . . . . . . . . . . 618
Replacing the S8300A with the S8300B Media Server . . . . . . . . . . . . . 621
Upgrading the S8300B Media Server . . . . . . . . . . . . . . . . . . . . . . . 622
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
Remastering the hard drive and installing the upgrade software . . . . . 623