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Before going to the customer site
Issue 9.1 June 2006 201
Before going to the customer site
The procedures in this section should be completed before going to the customer site or before
starting a remote installation.
Collecting Installation Information
Planning forms that the Project Manager provides
The project manager should provide you with forms that contain all the information needed to
prepare for this installation.
The information primarily consists of:
● IP addresses
● Subnet mask addresses
● Logins and passwords
● People to contact
● Type of system
● Equipment needed
Verify that the information provided by the project manager includes all the information
requested in your planning forms.
Tip:
Tip: Appendix B: Information checklists, provides several checklists to help you
gather the installation and upgrade information.
Installing the Gateway Installation Wizard
To obtain and install the GIW software
1. Go to http://support.avaya.com/avayaiw.
2. Click on Download Gateway Installation Wizard (GIW).
3. Scroll down to the GIW program file, and click on the latest filename (for example,
GIW-3.1-1.exe).
4. Save it to a directory on your laptop.
5. Click on the GIW Readme file (for example, GIW-3.1-1.README).