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Upgrading an Existing G700 with an S8300 — R1.x to R2.0
Installation and Upgrades for G700 and S8300 211
December 2003
5 Upgrading an Existing G700
with an S8300 —
R1.x to R2.0
This chapter covers the procedures to upgrade the software on an installed Avaya S8300 Media Server
from release 1.x to 2.0. It also covers the procedures to upgrade the firmware on an installed Avaya G700
Media Gateway. The S8300 can be configured as either the primary controller or as a local survivable
processor (LSP). When the S8300 is an LSP, the primary controller running Avaya Communication
Manager can be either another S8300 or an Avaya S8500 or S8700 Media Server.
The steps to upgrade an S8300 configured as an LSP are the same as the steps to upgrade an S8300
configured as the primary controller, with the following additional considerations:
• The version of Communication Manager running on the LSP must be the same as, or later than,
the version running on the primary controller.
• If upgrading both the primary controller and the LSP, the LSP must be upgraded first. Then, with
Communication Manager turned off on the LSP, the primary controller is upgraded.
Upgrading Communication Manager from a pre-2.0 release to Release 2.0 requires upgrading the
operating system to a newer version of Red Hat Linux. The upgrade process includes remastering
(reformatting) the hard drive and loading the new software and operating system from a CD-ROM
containing the new operating system and Release 2.0 of Communication Manager.
CAUTION:
This upgrade procedure, including remastering the hard drive on the S8300, requires a
service interruption of approximately 4 hours, or up to 6 hours if IA770 is being used.
NOTE:
This upgrade procedure requires the use of an external USB CD-ROM drive.
Tip:
Due to the necessary reformatting of the S8300 hard drive for the new operating system,
the Avaya Installation Wizard (IW) cannot support upgrades of Communication Manager
from a pre-2.0 release to a 2.0(+) release. However, the IW and the Upgrade Tool can still
be used for the media gateway and media module firmware upgrades.
System Access
To access the S8300 on-site, you will normally connect the technician’s laptop directly to the Services
port on the S8300 using a crossover cable. See Connection and Login Methods
on page 45 for
instructions on accessing the S8300 and G700.