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Upgrading an Existing G700 without an S8300
Before Going to the Customer Site
Installation and Upgrades for G700 and S8300 303
December 2003
Before Going to the Customer Site
Off-site Tasks
Get Planning Forms from the Project Manager
The project manager should provide you with forms that contain all the information needed to prepare for
this installation. The information primarily consists of IP addresses, subnet mask addresses, logins,
passwords, people to contact, the type of system, and equipment you need to install.
Verify that the information provided by the project manager includes all the information requested in
your planning forms.
Tip:
Appendix B, Information Checlists, provides several checklists to help you gather the
installation and upgrade information.
Get the Serial Number of the G700,
if Necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if the
customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade is between
major releases (for example, 1.3 to 2.0), you will need the serial number of the G700. To get this number,
ask the customer’s administrator to log in to the S8300 web page and select
View License Status from
the main menu to display the serial number.
For a new installation, you need the serial number of the G700 Media Gateway in order to complete the
creation of the customer’s license file on the rfa.avaya.com web site. To get this number, look for the
serial number sticker on the back of the G700 chassis. If the unit is delivered directly to the customer and
you will not have phone or LAN line access from the customer site to access the rfa.avaya.com web site,
this task will require a preliminary trip to the customer site.
Set Up the TFTP Server on Your Laptop or
on a Customer PC, if Necessary
A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 software. To load this
software on a G700 Media Gateway, you must place this tar.gz file either on your laptop or on a PC
connected to the customer’s LAN. Later, you will log in to the G700 and use its TFTP capability to pull
the new software from your laptop or the customer’s PC. As a result, either the customer must configure
a TFTP server on a PC connected to the customer’s LAN or you, the installer, must set up your laptop as
a TFTP server and later connect it to the customer’s LAN.
NOTE:
A Linux or Unix TFTP server should be used only if the customer already has an existing
one. In these cases, you download the tar.gz file to your laptop and give it to the customer
for proper placement and execution.