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Upgrading an Existing G700 with an S8300 — R1.x to R2.0
Before Going to the Customer Site
Installation and Upgrades for G700 and S8300 215
December 2003
For a new installation, you need the serial number of the G700 Media Gateway in order to complete the
creation of the customer’s license file on the rfa.avaya.com web site. To get this number, look for the
serial number sticker on the back of the G700 chassis. If the unit is delivered directly to the customer and
you will not have phone or LAN line access from the customer site to access the rfa.avaya.com web site,
this task will require a preliminary trip to the customer site.
Check Number of Allocated Ports
Release 2.0 of Communication Manager supports a maximum of 900 ports if the S8300 is a primary
controller. If the existing system has more than 900 ports allocated, then there may be a problem with the
upgrade and you need to escalate.
Ask the customer to check the system for the maximum number of ports. This can be done via the SAT
command, display system-parameters customer options. Verify that the
Maximum Ports: field is
900 or less.
Check FTP Server for Backing up Data
During the installation and upgrade procedures, you will need to back up the system data to an FTP
server. Normally, you will use an FTP server on the customer’s LAN for backups. To do this, you will
need information on how to get to the backup location — login ID and password, and the IP address and
directory path on the FTP server. Check with your project manager or the customer for this information.
CAUTION:
Before going to the customer site, make sure that you can use a customer server for
backups.
Get Software/Firmware Files
The file containing the software for the S8300 has a *.tar extension and contains both the S8300 software
and the G700 firmware. The *.tar file is on a CD-ROM that you take to the site. Additional files that may
be needed are license and authentication files and the most recent versions of the software update (patch)
files and G700 firmware files.
:The process for upgrading to Release 2.0 of Communication Manager varies slightly, depending on the
release you are upgrading from.