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Upgrading an Existing G700 with an S8300 — R1.x to R2.0
Before Going to the Customer Site
214 Installation and Upgrades for G700 and S8300
December 2003
Before Going to the Customer Site
The procedures in this section should be completed before going to the customer site or before starting a
remote installation.
Get USB CD-ROM Drive
Upgrading Communication Manager on an S8300 from release 1.x to release 2.0 requires an external
USB CD-ROM Drive. Be sure that you have the drive before going to the customer site.
Collect Upgrade Information
If Upgrading from Release 1.1, Fill in the EPW
If you upgrading from release 1.1, you will need to do a complete configuration of the S8300 after the
upgrade to release 2.0. The most efficient way to do this is to fill in the Electronic Pre-installation
Worksheet (EPW) and use the Avaya Installation Wizard to complete the server configuration task. You
should download the latest version of the EPW from http://support.avaya.com/avayaiw/
to your laptop.
You can fill in most or all of the configuration information before going to the site. Any missing
information can be added to the EPW at the site by viewing the configuration screens using the
Maintenance Web Interface before the upgrade.
Get Planning Forms from the Project Manager
The project manager should provide you with forms that contain all the information needed to prepare for
this installation. The information primarily consists of IP addresses, subnet mask addresses, logins,
passwords, people to contact, the type of system, and equipment you need to install.
Verify that the information provided by the project manager includes all the information requested in
your planning forms.
Tip:
Appendix B, “Information Checklists” provides several checklists to help you gather the
installation and upgrade information.
Get the Serial Number of the G700,
if Necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if the
customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade is between
major releases (for example, 1.3 to 2.0), you will need the serial number of the G700. To get this number,
ask the customer’s administrator to log in to the S8300 web page and select
View License Status from
the main menu to display the serial number.