IBM ibm Home Theater Server User Manual


 
3745 MAPs
3745 Line Adapter MAPs
MAP 3500: Activate/Deactivate Line Problem or Line Errors on the
TSS
Symptom Explanation Conditions That Could Cause This Symptom
You are unable to activate or deac-
tivate a line, or errors are occurring
while lines are running.
See below
001
Ensure that the customer has completed his
Problem Determination
guide procedure.
If not done, follow this problem determination
procedure yourself before continuing this map.
Does the problem still exist?
Yes No
002
Problem is solved.
003
Using the 3745 console, determine the number
of the line adapter driving the suspected line as
follows:
1. From Menu 3, select the TSS services by
entering TSS in the selection area.
2. From the TSS services screen, choose
select/release by entering 1 in the selection
area.
3. On the displayed select/release screen,
enter the address of the suspected line.
The line adapter number will be displayed in
the machine status area (MSA) and in the
selection area.
4. Enter REL in the input area to release the
line adapter
Does the operator accept to deactivate all the
lines attached to this line adapter?
Yes No
004
Go to Step 009.
005
Go to “Disabling Procedure 0120: Preparing a
TSS/HPTSS/ESS for Maintenance” on page 1-62
and follow the procedure until you have run the
TSS diagnostics for this line adapter (scanner).
Then return here.
Did the diagnostics run error free?
Yes No
006
(Step 006 continues)
006 (continued)
Diagnostics have detected an error. With
the diagnostic reference code, go to “Diag-
nostic and Exchange Result Analysis 0000”
on page 4-99.
007
Go to “Disabling Procedure 0150: Preparing
LIC Type 1, 3, 4, 5, 6 for Maintenance” on
page 1-69 for LIC type 1-6.
Follow the procedure until you have run the
RC01 (for LIC type 1-4) or RH59 (for LIC type
5, 6) routine of the TSS diagnostics with the
appropriate wrap plug/cable installed.
Then return here.
Did the diagnostics run error free?
Yes No
008
Diagnostics have detected an error. With
the diagnostic reference code, go to “Diag-
nostic and Exchange Result Analysis 0000”
on page 4-99.
009
The problem has not been resolved.
Collect any related RECMS (MDR) records and
contact your support structure for assistance.
Refer to “Contacting Support” on page A-1.
Chapter 2. Map for FRU Isolation 2-7