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3745 MAPs
MAP 3530: Activate/Deactivate Line Problems or Line Errors on the
HPTSS/ESS
Symptom Explanation Conditions That Could Cause This Symptom
You are unable to activate or deac-
tivate a line, or errors are occurring
while lines are running.
See below
001
– Ensure that the customer has completed his
Problem Determination
guide procedure.
If not done, follow this problem determination
procedure yourself before continuing this map.
Does the problem still exist?
Yes No
002
– Problem is solved.
003
– Using the 3745 console, determine the number
of the line adapter driving the suspected line as
follows:
1. From Menu 3, select the TSS services by
entering TSS in the selection area.
2. From the TSS services screen, choose
select/release by entering 1 in the selection
area.
3. On the displayed select/release screen,
enter the address of the suspected line.
The line adapter number will be displayed in
the machine status area (MSA) and in the
selection area.
4. Enter REL in the input area to release the
line adapter.
Does the operator accept to deactivate all the
lines attached to this adapter?
Yes No
004
Go to Step 009.
005
– Go to “Disabling Procedure 0120: Preparing a
TSS/HPTSS/ESS for Maintenance” on
page 1-62 and follow the procedure until you
have run the HPTSS/ESS diagnostics for this
line adapter. Then return here.
Did the diagnostics run error free?
Yes No
006
Diagnostics have detected an error. With
the diagnostic reference code, go to “Diag-
nostic and Exchange Result Analysis 0000”
on page 4-99.
007
– Replace the modem cable on the failing port by
the wrap plug (PN 58X9349 for V.35, PN
58X9354 for X.21, or PN 70X8670 for ESS).
– Update the CDF. Run the VI and VK for V.35,
VJ and VK for X.21, or UF02 and UF03 for ESS
routines of the HPTSS or ESS diagnostics.
– Return here.
Did the diagnostics run error free?
Yes No
008
Diagnostics have detected an error. With
the diagnostic reference code, go to “Diag-
nostic and Exchange Result Analysis 0000”
on page 4-99.
009
The problem has not been resolved, collect any
related RECMS (MDR) records and contact your
support structure for assistance. Refer to “Con-
tacting Support” on page A-1.
Chapter 2. Map for FRU Isolation 2-9