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3745 Control Panel Symptoms
Table 1-3. Control Panel Symptoms
If the 3745 Then:
Control panel displays any wrong character or all
segments of all characters are ON
Run the Control Panel test. Refer to “How to Run
the Control Panel Test” on page 3-8.
When a FRU group is called for an error, go to
“3745 FRU Group Table” on page 1-49.
If no error is detected and the problem still exists,
call your support structure for a possible microcode
problem. Refer to “Contacting Support” on
page A-1.
Control panel display has a missing character
Run the Control Panel test. Refer to “How to Run
the Control Panel Test” on page 3-8.
When a FRU group is called for an error, go to
“3745 FRU Group Table” on page 1-49.
If no error is detected and the problem still exists,
call your support structure for a possible microcode
problem. Refer to “Contacting Support” on
page A-1.
Has one or more control panel keys that do not
work
Run the Control Panel test. Refer to “How to Run
the Control Panel Test” on page 3-8.
When a FRU group is called for an error, go to
“3745 FRU Group Table” on page 1-49.
If no error is detected and the problem still exists,
call your support structure for a possible microcode
problem. Refer to “Contacting Support” on
page A-1.
MOSS message indicator is always ON without
a console pending message
Run the Control Panel test. Refer to “How to Run
the Control Panel Test” on page 3-8.
When a FRU group is called for an error, go to
“3745 FRU Group Table” on page 1-49.
If no error is detected and the problem still exists,
call your support structure for a possible microcode
problem. Refer to “Contacting Support” on
page A-1.
MOSS inoperative indicator is always ON even if
MOSS is operating
Run the Control Panel test. Refer to “How to Run
the Control Panel Test” on page 3-8.
When a FRU group is called for an error, go to
“3745 FRU Group Table” on page 1-49.
If no error is detected, go to “How to Run MOSS
Diagnostics” on page 3-4.
Control panel display is blank
Go to “Power MAP 3930: Power Control Subsystem
Problems” on page 2-21.
"All Channel Adapters Disabled" indicator is in
an invalid state
Run the Control Panel test. Refer to “How to Run
the Control Panel Test” on page 3-8.
When a FRU group is called for an error, go to
“3745 FRU Group Table” on page 1-49.
If no error is detected, go to “How to Run MOSS
Diagnostics” on page 3-4.
"Console in Use" indicator shows the wrong
console
Refer to “How to Run MOSS Diagnostics” on
page 3-4 and continue with the error detected.
If no error is detected, exchange the FRU group 52.
Go to page 1-49.
Power On Indicator is not ON
Go to “Power MAP 3930: Power Control Subsystem
Problems” on page 2-21.
Chapter 1. START: How to Begin Troubleshooting 1-11