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System Administrator’s Guide
Document K14392V1 Rev A 133
07/07
6. Click OK. A copy of the file is sent from the Multi-Media unit to the location specified in
step 5.
7. Use a text editor or word processor to view the contents of the file.
Fig. 8–4. Downloading the System.log File from a Multi-Media Unit.
Uploading warning
An upgrade to a Rapid Eye Multi-Media unit, or its reconfiguration, means uploading new system
files to the unit.
Only trained View operators should perform uploads on a Rapid Eye Multi-Media unit.
The procedure is explained here, in case you are instructed to upload a file for troubleshooting
purposes by your technical support staff or Honeywell’s.
To upload a file to a Multi-Media unit
1. Continue or start a
Maintenance Session for the Rapid Eye site.
2. Before proceeding, check if the “System Operational” message appears in the
Feedback box.
3. Click the System Files tab.
4. Click Upload. A confirmation message appears; click Yes. The Send file to remote site
dialog box appears.
5. Specify the name of the file that you are planning to upload, and its location (PC,
network).
Double check that you are uploading the correct file.
The file name should not be more than eight characters long. Uploading the wrong file can halt a
Multi-Media unit, causing that site to become inoperable.
6. Click OK. A copy of the file is sent from the PC to the Multi-Media unit; its name appears
in the Temporary files pane. Uploading on slow connections can take a few minutes.