Filter
Top Products
Polycom RMX 2000 Administrator’s Guide
10-3
Enabling the Recording Features in a Conference IVR
Service
In order to record a conference, a Conference IVR Service in which the
recording messages and DTMF codes are activated must be assigned to
the conference. The default Conference IVR Service shipped with the
RMX includes the recording-related voice messages and default DTMF
codes that enable the conference chairperson to control the recording
process from the endpoint. You can modify these default settings.
To modify the default recording settings for an existing Conference
IVR Service:
1 In the RMX Management pane, click the IVR Services ( ) button.
The IVR Services are listed in the IVR Services list pane.
2 To modify the default recording settings, double-click the Conference
IVR Service or right-click and select Properties.
The Conference IVR Service Properties dialog box is displayed.
3 To assign voice messages other than the default, click the General tab
and scroll down the list of messages to the recording messages.
4 Select the Recording In Progress message, and then select the
appropriate message file (by default, Recording_in_Progress.wav)
from the file list to the right of the field.