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Polycom RMX 2000 Administrator’s Guide
16-75
Logger Diagnostic Files
The Logger utility is a troubleshooting tool that continually records MCU
system messages and saves them to files in the MCU hard drive. For each
time interval defined in the system, a different data file is created. The
files may be retrieved from the hard drive for off-line analysis and
debugging purposes.
The Logger utility is activated at the MCU startup. The Logger is disabled
when the MCU is reset manually or when there is a problem with the
Logger utility, e.g. errors on the hard drive where files are saved. In such
cases, data cannot be retrieved.
When the MCU is reset via the RMX, the files are saved on the MCU hard
drive.
To access the Logger Diagnostic Files:
On the RMX menu, click Administration > Tools > Logger
Diagnostic Files.