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Polycom RMX 2000 Administrator’s Guide
13-11
3 Click the Welcome tab.
The New Conference IVR Service - Welcome dialog box opens.
4 Select the Enable Welcome Messages check box to define the system
behavior when the participant enters the Conference IVR queue.
When participants access a conference through an Entry Queue, they
hear messages included in both the Entry Queue Service and
Conference IVR Service. To avoid playing the Welcome Message
twice, disable the Welcome Message in the Conference IVR Service.
5 Select the General Welcome Message, to be played when the
participant enters the conference IVR queue.
DTMF Delimiter Enter the key that indicates the last input key. Possible
values are the pound (#) and star (*) keys. The default
is #.
Table 13-3 Conference IVR Service Properties - Global Parameters
(Continued)
Field/Option Description