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Chapter 13-IVR Services
13-34
Replacing the Music File
The RMX is shipped with a default music file that is played when
participants are placed on hold. For example, while waiting for the
chairperson to connect to the conference (if the conference requires a
chairperson). You can replace the default music file with your own
recorded music. The files include both default IVR and Entry Queue
Services. The file must be in *.wav format and its length cannot exceed
one hour.
Adding a Music File
To replace the Music file:
1 In the RMX Management pane, click IVR Services.
2 In the IVR Services list toolbar, click the Replace/Change Music File
(
) button.
The Install Music File window opens.
3 Click the Browse button to select the audio file (*.wav) to upload.
The Open dialog box opens.